Cookie Policy

Effective Date: September 2026

This Cookie Policy explains how rolajeb.com (“Website,” “we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit, browse, or use our Website. This policy applies to all visitors and customers of Rolajeb and should be read together with our Privacy Policy.

Rolajeb operates under NATURAL SPICES OF GRENADA INC. and provides online sales of wax candles and related candle products to customers in the United States.

1. What Are Cookies?

Cookies are small text files that websites store on your computer, smartphone, tablet, or other internet-connected device when you visit a website.

Cookies allow a website to recognize your browser or device and can help remember certain information about your visit. Depending on their purpose, cookies may help maintain essential website functions, remember preferences, understand website usage, and improve the overall shopping experience.

We may also use similar technologies, such as pixels, tags, or local storage, for purposes comparable to cookies.

2. Types of Cookies We Use

2.1 Essential Cookies

Essential cookies are necessary for the basic operation and security of our Website. These cookies may support functions such as:

• Website navigation and page functionality;

• Shopping cart operations;

• Checkout and order submission;

• Maintaining necessary session information;

• Security and fraud prevention;

• Remembering certain selections during a shopping session.

Because these cookies are necessary for the Website to function properly, they generally cannot be disabled through our Website's cookie settings. Disabling them through your browser may cause certain website features, shopping cart functions, or checkout processes to operate incorrectly.

2.2 Functional Cookies

Functional cookies help us remember information about your preferences and choices so that we can provide a more convenient browsing experience.

These cookies may help remember settings such as:

• Preferred website preferences;

• Certain browsing or shopping selections;

• Session-related preferences;

• Other settings necessary to provide requested website functionality.

Functional cookies are intended to improve usability and are not used by us to intentionally collect sensitive personal information through the cookie itself.

2.3 Analytical and Performance Cookies

We may use analytical or performance cookies to understand how visitors interact with our Website.

These technologies may help us understand:

• How visitors access and navigate the Website;

• Which pages or sections receive the most visits;

• General website traffic patterns;

• Website performance and technical issues;

• How we can improve page layout, functionality, and shopping experience.

Where analytical information is collected, we use it primarily for website operation, performance monitoring, business analysis, and service improvement.

Depending on the technology used, analytical information may be processed by third-party service providers acting on our behalf. Such providers may process information in accordance with their own privacy policies and applicable contractual or legal requirements.

2.4 Marketing and Advertising Cookies

We do not intend to use cookies to collect sensitive personal information for advertising purposes.

If marketing or advertising technologies are used on the Website in the future, we will update this Cookie Policy as appropriate and provide any choices or disclosures required by applicable law.

We do not sell personal information obtained through cookies for monetary consideration.

3. How We Use Cookie Information

Information collected through cookies and similar technologies may be used for purposes including:

• Maintaining the functionality and security of our Website;

• Enabling shopping cart and checkout functions;

• Remembering certain user preferences;

• Improving website navigation and usability;

• Monitoring website performance;

• Understanding general visitor and traffic patterns;

• Analyzing how customers interact with product pages and website features;

• Identifying technical problems and improving website reliability;

• Improving our products, services, and overall customer experience;

• Supporting fraud prevention and website security.

Cookies are not intended to provide us with access to your payment card number, payment password, government-issued identification number, or other information that you do not voluntarily provide to us.

Information submitted directly by you, such as contact or order information, may be handled separately in accordance with our Privacy Policy.

4. Your Cookie Choices and Controls

You have control over how cookies are handled on your device.

Depending on your browser and device, you may be able to:

• Accept or reject cookies;

• Delete cookies that have already been stored;

• Block certain types of cookies;

• Configure your browser to notify you when cookies are being used;

• Restrict third-party cookies or tracking technologies.

You can manage these settings through the privacy or security settings of your web browser.

Please note that disabling or blocking certain cookies, particularly essential cookies, may affect the functionality of our Website. For example, shopping cart information may not be retained correctly, certain pages may not function properly, or you may be unable to complete the checkout process.

5. Third-Party Cookies and Services

Our Website may use third-party services that place or access cookies or similar technologies on your device.

These third-party services may include providers that support functions such as:

• Website hosting and technical services;

• Payment processing;

• Website analytics;

• Security and fraud prevention;

• Customer support;

• Website performance monitoring.

We do not control the cookie practices of independent third-party websites or services. If you access a third-party website through a link, embedded feature, or other connection from our Website, that third party may collect information in accordance with its own privacy policy and cookie practices.

We encourage you to review the applicable privacy and cookie policies of third-party websites before providing information or continuing to use those services.

6. Cookie Data and Data Security

We take reasonable administrative, technical, and organizational measures designed to protect information processed through our Website.

Cookie-related information may be processed together with other technical or usage information where reasonably necessary to operate, secure, maintain, and improve our Website.

We do not sell, rent, or intentionally disclose cookie-related information to third parties for purposes unrelated to the operation of our Website, except where permitted or required by applicable law or where necessary for legitimate business purposes described in our Privacy Policy.

No method of electronic storage or transmission over the Internet can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect information, we cannot guarantee absolute security.

7. Cookies and Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding personal information collected through cookies and similar technologies.

For more information about the types of personal information we collect, how we use and disclose it, and applicable privacy rights, please review our Privacy Policy.

California residents may also have additional privacy rights as described in our CCPA Privacy Notice, where applicable.

8. Children's Privacy

Our Website is intended for general consumers and is not directed toward children under the age of 13.

We do not knowingly use cookies or other tracking technologies for the purpose of collecting personal information from children under 13. If you believe that a child has provided personal information to us through our Website, please contact us so that we can review and address the matter as appropriate.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our Website, cookie technologies, business practices, legal requirements, or applicable privacy standards.

When we make changes, we will update the “Effective Date” at the beginning of this policy and publish the revised version on this page.

Unless otherwise required by law, the updated Cookie Policy will become effective when posted on the Website.

We encourage you to review this page periodically so that you remain informed about how we use cookies and similar technologies.

10. Contact Us

If you have questions or concerns about our use of cookies, privacy practices, or this Cookie Policy, please contact us:

Brand: Rolajeb
Legal Company Name: NATURAL SPICES OF GRENADA INC.
Website: rolajeb.com
Email: [email protected]
Business Address: 21220 N. MIAMI AVE., MIAMI GARDENS, FL 33169, United States

Business Hours: Monday–Friday, 9:00 AM–5:00 PM ET
Customer Support Response Time: Typically within 1–2 business days