CCPA Privacy Notice

Effective Date: September 2026

This California Privacy Notice is intended for residents of the State of California and supplements the Privacy Policy of rolajeb.com.

This Notice explains how NATURAL SPICES OF GRENADA INC., operating the Rolajeb online store, may collect, use, disclose, and protect personal information when California residents visit, browse, purchase products from, or otherwise interact with rolajeb.com.

Our website sells wax candles and related products to customers within the United States.

1. Personal Information We Collect

Depending on how you interact with our website, we may collect certain categories of personal information, including:

Identifiers and Contact Information

This may include:

• Full name;

• Email address;

• Telephone number;

• Shipping address;

• Billing address; and

• Other information necessary to communicate with you or fulfill an order.

Commercial Information

This may include:

• Products purchased or considered for purchase;

• Order history;

• Transaction information;

• Shipping and delivery information;

• Return, exchange, or refund records; and

• Customer service communications related to your purchases.

Internet or Electronic Network Activity

When you access our website, certain technical and browsing information may be collected automatically, including:

• IP address;

• Browser type;

• Device type;

• Operating system;

• Access date and time;

• Pages viewed;

• Products viewed;

• Referring website;

• Website interaction information; and

• Other information collected through cookies or similar technologies.

Customer Communications

If you contact us, we may collect information contained in your communications, including questions, requests, feedback, order-related inquiries, and information voluntarily provided to our customer service team.

We do not intentionally request sensitive personal information unless it is reasonably necessary for a specific business or legal purpose.

Payment information submitted during checkout is generally processed by third-party payment service providers. We do not intentionally store complete credit card numbers or other full payment credentials on our own systems.

2. Sources of Personal Information

We may obtain personal information from several sources, including:

• Directly from you when you place an order or create an account;

• From information you submit through our website forms;

• From customer service communications;

• Automatically through cookies, pixels, logs, and similar technologies;

• From payment processors and shipping providers in connection with your transactions; and

• From service providers that assist us with website operations and ecommerce services.

3. Purposes for Collecting and Using Personal Information

We may use personal information for legitimate business purposes, including:

• Processing and fulfilling orders;

• Confirming purchases and payments;

• Arranging product shipment and delivery;

• Providing customer support;

• Processing returns, exchanges, replacements, and refunds;

• Responding to questions, requests, and feedback;

• Sending transactional and service-related communications;

• Maintaining and improving website functionality;

• Understanding website usage and customer interactions;

• Preventing fraud, unauthorized transactions, abuse, and other security issues;

• Protecting the security and integrity of our website and business operations;

• Managing business records and administrative activities;

• Complying with applicable federal, state, and local laws; and

• Exercising or defending legal rights where appropriate.

We do not use personal information for purposes that are materially incompatible with the purposes described in this Notice without providing any notice required by applicable law.

4. Disclosure of Personal Information

We may disclose personal information to service providers and other parties when reasonably necessary to operate our business and provide services to customers.

These parties may include:

• Payment processors and payment service providers;

• Shipping and delivery companies;

• Ecommerce and website hosting providers;

• Website analytics and technology service providers;

• Customer service and communication providers;

• Fraud prevention and security service providers;

• Professional advisors, where appropriate; and

• Government authorities or other parties when required by law or legal process.

Service providers may receive only the information reasonably necessary to perform the services they provide to us and are expected to handle personal information in accordance with applicable contractual and legal requirements.

We do not sell personal information for monetary consideration.

5. Categories of Personal Information Disclosed

Depending on the nature of the transaction or service, the categories of information that may be disclosed to service providers include:

• Identifiers and contact information;

• Commercial and transaction information;

• Shipping and delivery information;

• Internet or electronic network activity information;

• Customer service communications; and

• Other information voluntarily provided by the customer that is reasonably necessary for the applicable business purpose.

We do not intentionally disclose sensitive personal information except where reasonably necessary for legitimate business purposes or as otherwise permitted by applicable law.

6. California Privacy Rights

Subject to applicable California privacy laws and certain exceptions, California residents may have rights regarding their personal information.

Right to Know

You may have the right to request information about the personal information we have collected, used, disclosed, or otherwise processed, including applicable categories of personal information and information about the purposes for which it was collected or used.

Right to Delete

You may request deletion of personal information that we have collected from you, subject to exceptions permitted or required by law.

For example, certain information may need to be retained to complete transactions, comply with legal obligations, detect security incidents, resolve disputes, or perform other legally permitted business purposes.

Right to Correct

You may request correction of inaccurate personal information that we maintain about you, subject to applicable legal requirements and exceptions.

Right to Opt Out of Sale or Sharing

California residents may have the right to opt out of the sale or sharing of personal information where applicable under California law.

We do not sell personal information for monetary consideration.

If our use of certain technologies is considered a "sale" or "sharing" under applicable California law, you may exercise any applicable opt-out rights through the methods made available on our website.

Right to Limit Use of Sensitive Personal Information

Where applicable, California residents may have the right to limit certain uses or disclosures of sensitive personal information. We do not generally use sensitive personal information for purposes that would require such a limitation request.

Right to Non-Discrimination

We will not unlawfully discriminate against you because you exercise a privacy right provided by applicable California law.

To the extent permitted by law, we may offer different prices, products, services, or benefits when reasonably related to the value of personal information, but we will provide any disclosures required by applicable law.

7. How to Submit a California Privacy Request

California residents may submit a privacy request by contacting us through our official customer service email:

Email: [email protected]

When submitting a request, please clearly identify the type of request you are making, such as:

• Request to know;

• Request to delete;

• Request to correct;

• Request to opt out of sale or sharing; or

• Other applicable California privacy request.

We may need to verify your identity before completing certain requests in order to protect your personal information from unauthorized access or disclosure.

We will process verified consumer requests within the time periods required by applicable California law. Where permitted, we may request additional time when reasonably necessary to complete a request and will provide any required notice regarding the extension.

We generally do not charge a fee for responding to a valid privacy request unless applicable law permits a fee under specific circumstances.

8. Authorized Agents

California residents may, where permitted by law, use an authorized agent to submit a privacy request on their behalf.

If an authorized agent submits a request, we may require appropriate documentation confirming the agent's authority to act on your behalf and may separately verify the identity of the consumer as required by applicable law.

9. Right to Opt Out of Marketing Communications

You may opt out of receiving promotional or marketing communications from us at any time by using the unsubscribe mechanism included in applicable marketing emails or by contacting us at:

[email protected]

Please note that opting out of marketing communications does not prevent us from sending necessary transactional or service-related communications, such as order confirmations, shipping updates, account notices, security notifications, or responses to customer service requests.

10. Cookies and Online Tracking Technologies

We may use cookies and similar technologies to operate our website, remember preferences, understand website usage, improve website functionality, and support relevant business operations.

You may be able to manage certain cookie preferences through your browser or other controls made available on our website.

Disabling certain cookies may affect the functionality or availability of some website features.

Where applicable, California residents may also have rights concerning the use of online identifiers and tracking technologies under California privacy law.

11. Children's Privacy

Our website is intended for general consumers and is not directed toward children under 13.

We do not knowingly collect personal information from children under 13 without legally required authorization.

If we become aware that personal information from a child under 13 has been collected in a manner that is not permitted by applicable law, we will take reasonable steps to delete the information as appropriate.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in our Privacy Policy, including order fulfillment, customer service, accounting, fraud prevention, legal compliance, dispute resolution, and other legitimate business purposes.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with our business practices and applicable legal requirements.

13. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of personal information.

14. Do Not Sell or Share My Personal Information

We do not sell personal information for monetary consideration.

If you wish to submit a California privacy request concerning the sale or sharing of personal information, please contact us at:

[email protected]

You may also manage certain cookie and tracking preferences through the controls provided by your browser or, where available, our website.

15. Changes to This California Privacy Notice

We may update this California Privacy Notice from time to time to reflect changes in our business practices, website functionality, privacy practices, or applicable privacy laws and regulations.

When we make material changes, we will update the effective date and publish the revised Notice on rolajeb.com.

The updated Notice will become effective as stated in the revised version.

16. Contact Information

If you have questions about this California Privacy Notice or wish to exercise an applicable California privacy right, please contact us:

NATURAL SPICES OF GRENADA INC.
Brand: Rolajeb
Website: rolajeb.com
Email: [email protected]
Business Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET)

Business Address:
21220 N. MIAMI AVE.
MIAMI GARDENS, FL 33169
United States

This California Privacy Notice supplements our general Privacy Policy. If any provision of this Notice conflicts with a mandatory requirement of applicable California privacy law, the applicable legal requirement will control.